Strategy Engineering Research Group Ltd Privacy Policy

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Strategy Engineering Research Group takes your privacy seriously.  We are committed to ensuring that your privacy is protected. This Privacy Policy explains how we collect and use the personal information you provide to us, and how we safeguard the privacy of such information.

Who we are

The data controller is Strategy Engineering Research Group

Strategy Engineering Research Group is a limited company registered in England and Wales, Company Number 15536189.  Our registered address is: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

If you have any questions about this Privacy Policy, or any concerns or complaints, you can get in contact by writing to the Chief Data Officer at the address above or email the Chief Marketing Officer at info@strategy-engineering-research.com

How we collect data from you

There are several ways we may collect information about you. These include:

When you provide it to us by getting in contact (phone/email/web)
When you download content from our website
When you place an order with us

Data Collected

This can include the following: name, phone number, email address, job title, company name, company address, payment details where relevant, the geographical location from which you accessed our website, information about how you use/interact with our website, information from cookies (if you have consented to their use), and information about your computer or other electronic device (tablet and browser type). For more information on our use of cookies, please see below.

Our Use Of Data 

Your information is used to process your purchases, deliver our services and contact you, and improve the website experience for our users.

When you make a purchase from us, we may collect the following information: name, title, phone number, email address, billing address, and company name.  If you don't provide this information, you won't be able to purchase from us or enter into a contract with us. In these instances, we process your data because it is necessary for the performance of a contract with you or in order to take steps at your request to enter into a contract.

When you submit your details to us by any of the ways stated above, we assume that you would like to receive further information about future products in the same industry area on the basis of legitimate interest unless you explicitly ask not to receive such information. You can opt-out of these communications at any time by clicking on the unsubscribe link on all marketing communications or by emailing  info@strategy-engineering-research.com  and asking to unsubscribe.  You can also request all your contact details be removed from all our systems at any time.

When you purchase a product from us, we will send you service messages relating to the product you have purchased.  In these instances, we process your personal data because it is necessary for the performance of a contract with you. 

Controlling The Use Of Data 

YWherever you are required to submit Data, you will be given the options to restrict our use of that Data.  This may include the use of Data for direct marketing purposes of Strategy Engineering Research Group related products and services.

We will only share your data with third parties to deliver our services, fulfill any contracts we enter with you, where required by law, or enforce our legal rights.

Third-party communications

Strategy Engineering Research Group will not disclose your details to third parties for the purpose of receiving communications from those third parties, including relevant business information, unless you specifically opt-in to this type of communication.

Service providers

Only when necessary to deliver our services and run our business, we share your information with various providers who will act as data processors. The providers of such services are carefully selected and GDPR compliant and will not use your data for any other purpose that for which it was originally intended.  These include:

• Telephone and email providers
• Payment processing providers
• IT service providers
• Hosting providers
• Marketing service providers

Payment information

Strategy Engineering Research Group does not store credit/debit card details nor does it share financial details with any third parties. However, it may (in appropriate circumstances) use certain other companies to provide services to you, such as a credit card processing company or a Direct Debit service. These companies do not retain, share, store or use personal information for any purposes other than to provide this service to Strategy Engineering Research Group

We will keep hold of your data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.

Purchases

When you purchase from us, we retain that information for a period of six years following the end of the financial year during which you purchased from us. It is our legal obligation to keep these records for tax purposes.

Enquiries

We will keep your information for as long is required to respond and complete your enquiry, and for a further 48 months, before deleting your information unless you interact with us again in that time frame.

You have the right to ask for a copy of your personal Data held by Strategy Engineering Research Group. This will be provided free of charge.

Strategy Engineering Research Group respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

This Website may place and access certain Cookies on your computer.  Strategy Engineering Research Group uses Cookies to improve your experience of using the Website and to improve our range of products and services. Strategy Engineering Research Group has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies, you are enabling Strategy Engineering Research Group to provide a better experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

Type of Cookie:

Strictly necessary cookies are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or use e-billing services.

Analytical/performance cookies - They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it.  This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.

You can choose to enable or disable Cookies in your internet browser. Most browsers accept Cookies by default, but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time. However, you may lose any information that enables you to access the Website more quickly and efficiently, including, but not limited to, personalization settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

This Website may occasionally provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policies or statements of other websites prior to using them.

Strategy Engineering Research Group reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following alterations.

You may contact Strategy Engineering Research Group by email at  info@strategy-engineering-research.com